The Hub

Where can I find brochures, highlight sheets and forms?
The HUB is your transactional platform and your key resource for product-related material - you may find these by navigating to your Sales Tools on the left...
Mon, 21 Dec, 2020 at 5:00 PM
How do I get HUB access as a Financial Service Manager?
In order to receive this HUB access, please e-mail the following information to success@lgm.ca: 1) First and Last name  2) Email address  3) Departmen...
Tue, 26 Oct, 2021 at 2:23 PM
How do I get access to submit claims and invoices online?
In order to receive HUB access to submit claims and claims payments online, please e-mail the following information to success@lgm.ca: 1) First and last...
Fri, 18 Feb, 2022 at 4:38 PM
How do I add a lienholder in HUB?
Lienholders can be added through our self-serve features in the HUB by following these steps: Click "Welcome, user name" > "Company Pr...
Thu, 12 Nov, 2020 at 4:24 PM
Where can I view all contracts sold at my dealership?
You can download a report selecting Reports/Dashboard in your HUB menu > Report Search > Sales. If wanting to locate contracts sold in the specifi...
Thu, 12 Nov, 2020 at 4:30 PM
Why can't I view my customer's contract?
Please note that if the customer purchased their protection through a different dealership, you will not have access to view this contract in the HUB — deal...
Tue, 26 Oct, 2021 at 2:56 PM
How can I print a copy of a contract?
You can generate a PDF by searching the contract, selecting the contract number and clicking "View contract PDF" on the left hand side. If yo...
Tue, 10 Nov, 2020 at 2:34 PM
What information do I need to provide to LGM in order to get information regarding my customer's coverage?
We are committed to ensuring our customers' information is shared in a private and professional manner.  At LGM, authenticating customer information is ...
Tue, 10 Nov, 2020 at 2:34 PM
Why am I unable to find a claim or contract in the HUB?
There are various reasons that you are unable to locate this in the HUB, such as: 1. "All Dealerships" was not selected from the drop-down men...
Fri, 30 Apr, 2021 at 3:55 PM
What information do I need to provide to get HUB access as a Service Advisor?
Please e-mail settlement@lgm.ca with the following information:  1) First and Last name  2) Email address  3) Department  4) Dealership name
Tue, 10 Nov, 2020 at 2:34 PM