Product Knowledge (Loan Protection)
If a customer has been diagnosed with cancer within 90 days following the “Effective Date of Insurance” shown on the insurance enrolment, a Critical Illness...
Tue, 10 Nov, 2020 at 7:24 PM
Yes, Critical Illness coverage is available for self-employed customers if they purchase the following plans: Life, Disability, or Critical Illness P...
Wed, 4 Nov, 2020 at 6:09 PM
The current average cycle time of a life claim for LGM is 62 days. The above cycle time includes the date from when the Co-operators receives notific...
Tue, 3 Nov, 2020 at 3:52 PM
Yes, each coverage is independent with the Carefree plan. Essential and Essential Plus plans are bundled and therefore the term of insurance coverage cannot...
Tue, 3 Nov, 2020 at 3:50 PM
No, life insurance coverage must be registered under the name of an individual.
Tue, 3 Nov, 2020 at 3:42 PM
Essential and Essential Plus: for all disability claims, a customer can receive a maximum of six monthly payments (per occurrence) during the term of the in...
Tue, 3 Nov, 2020 at 3:37 PM
If a customer has had symptoms or has been treated for a medical condition within a specified period of time before their Insurance Coverage began, no insur...
Tue, 10 Nov, 2020 at 1:39 PM
A Pre-Existing Condition is any illness, disease, bodily injury, condition or symptom (regardless of whether or not a diagnosis has been made) for which a c...
Tue, 10 Nov, 2020 at 2:00 PM
No — we will not pay an accidental dismemberment insurance benefit or paraplegia insurance benefit for a loss caused by or contributed to by war or any act ...
Tue, 3 Nov, 2020 at 2:54 PM
Yes — A customer who is employed by the Armed Forces is eligible to purchase Life, Disability, Critical Illness and LOE Loan Protection, and is also eligibl...
Tue, 10 Nov, 2020 at 5:43 PM