(FAQ) Frequently Asked Questions

We will pay loss of employment insurance benefits if a customer experiences an involuntary loss of employment and remains unemployed throughout the eliminat...

Yes. A customer can have a job change during the 12 month period as long as there is no break in employment, and they have continuously worked 12 consecutiv...

No. A customer can have a job change during the 12 month period as long as there is no break in employment, and they have continuously worked 12 consecutive...

We would rely on the information provided by the employer to clarify the reason for the termination of employment. 

To qualify for loss of employment benefit and to continue to receive these benefits, the customer must:  Have been actively at work;  Upon experiencin...

No, they are not eligible.  To be eligible to claim, receive and continue receiving loss of employment insurance benefits, the customer must have been e...

The six-month recurrent period is determined from the last benefit paid through date to the new date of loss.

The regulator in the province of Quebec, the AMF, does not allow LOE to be sold as a stand-alone benefit. 

No, there is a slight difference between plans.  For Carefree, the customer must meet the eligibility requirement of working 20 hours per week for 12 co...

Customers need to be made aware that an individual is only eligible to apply for loss of employment coverage if that individual has been actively working 20...