Claims
Air conditioning refrigerant is only eligible for coverage if there is an authorized air conditioning system repair being completed on the vehicle. Refriger...
Mon, 1 Mar, 2021 at 1:14 PM
No, the tire replacement benefit is only for tires that are affected by road hazard failures only. If installing a new tire requires replacement of other ti...
Mon, 1 Mar, 2021 at 1:22 PM
No, the paint repair benefit is for the repair of painted exterior panels. Replacement requests are seldom approved, and only in rare cases will we be able ...
Mon, 1 Mar, 2021 at 1:23 PM
The Exhaust System is not eligible for coverage. Please consult the contract for coverage details as specific components thought to be in the exhaust system...
Mon, 1 Mar, 2021 at 1:25 PM
For specific information, please refer to the contract. Generally, coverage is available on the following components: Electric Motor; Manufacturer supp...
Mon, 1 Mar, 2021 at 1:27 PM
To verify what is included in any plan, please consult the T&C Link found in the "Contract Summary" section the claims management screen. This...
Mon, 1 Mar, 2021 at 1:30 PM
On an appearance protection plan, if the customer has selected the "Front Windshield Repair or Replacement" benefit a windshield is eligible for r...
Mon, 1 Mar, 2021 at 1:35 PM
No, the progam is only able to assist when the replacement is completed using parts ordered through the Original Equimpment Manufacturer (OEM) and is not el...
Tue, 26 Oct, 2021 at 2:53 PM
No, The windshield replacement benefit is not applicable when the customer is claiming the windshield through their primary insurer. The contract excludes c...
Mon, 1 Mar, 2021 at 2:17 PM
No, the customer's deductible is not taxed. It is a flat amount removed from the total eligible claim value.
Mon, 1 Mar, 2021 at 2:17 PM