Issuing dealerships may request to cancel a Loan Protection policy on behalf of a customer within 30 days of the contract purchase date. 

Outside of 30 days, a request may be submitted by the customer, issuing dealership, or the non issuing dealership.  

Please note that due to AMF chargebacks in the province of Quebec, a refund cannot be sent to a non-issuing dealership during the active chargeback period.