A Pre-Existing Condition is any illness, disease, bodily injury, condition or symptom (regardless of whether or not a Diagnosis has been made) for which a customer sought or received, or a prudent person would have sought or received, medical advice or treatment within the specified Pre-Existing Condition Exclusion Period as shown on their Insurance Enrolment, immediately preceding the Effective Date of Insurance. 

Medical advice or treatment means consultation with a Licensed Physician or registered Health Care Practitioner. This includes, but is not limited to, medical or paramedical treatment and investigative tests, taking pills or any prescription medication, or receiving injections, for any condition related to the illness, disease or bodily injury for which they have made a claim.