This can be easily identified by logging into the HUB, and viewing your pending notifications (found on the top right hand corner of your HUB page). 


You may also view status of a cancellation in the Contract History tab on the contract page. 


Please note that cancellation requests that have been rejected will be communicated both by pending messages in the Hub, and via email communication from a Customer Service representative. 

For details on why a cancellation request has been rejected, please click here.